Technology and providers major Genpact’s determination to extend every day work hours to 10 has triggered a backlash from its staff and human useful resource (HR) specialists, who say the transfer undermines progressive office values. A lot of staff have taken to social media to slam the choice.
The change, introduced internally 20 days in the past, has left many staff unsettled. At one of many firm’s Hyderabad workplaces, an worker described the temper as tense. “I used to log in at 12 p.m. and wrap up by 9 p.m., and even that was exhausting. Now, with the new policy, I’ll have to start at 11 a.m.,” the worker mentioned, requesting anonymity.
According to Genpact staff in Hyderabad, the implementation is scheduled in the course of June. “When the decision was announced, we hoped they might reconsider after 15 days. But that didn’t happen and now it is too late,” the worker added.
Under the brand new system, the staff defined, ‘productivity’ will probably be monitored by an inside portal that tracks every day lively hours. “If I clock the allotted time, I earn 500 points per month, which is worth ₹3,000. We have been told that 5% of it, which is ₹150 in my case, will be paid for the additional time. It hardly feels like an incentive.”
A senior worker concerned in hiring mentioned on the situation of anonymity: “The work pressure is intense, and attrition is rising. I’m seeing experienced staff walking out everyday and new faces being hired. What’s worse is that this 10-hour policy isn’t even official. It’s passed through managers and agents. If you question it, you’re branded with ‘behavioural issues’ and let go. Earlier, HR maintained transparency in hiring numbers. Now, even that’s controlled entirely by management.”
Concerns have additionally been aired on social media platforms. “This absolutely pathetic and company increased working hours to 10, without increasing salary,” wrote one Reddit consumer. “Not just that, you have to complete “WAM” that mainly is an abusive instrument which logs keystrokes. You have to keep up 9 hrs of these out of 10 now, otherwise you get warning mails. 3-4 of such emails and so they deduct your bonus and kill value determinations (sic),” the consumer added.
A veteran within the IT-enabled providers sector, who started his profession at Genpact greater than 20 years in the past, mentioned the choice contradicts the values the corporate was constructed on. “I worry this will influence other firms, especially local companies, to follow suit. HR has failed to act as a voice of reason here,” he mentioned.
Executive search advisor Achyut Menon mentioned the coverage displays a broader post-pandemic shift in company technique. “After giving big salary hikes during the pandemic, companies now think they overpaid. So, they’re bringing in harsh policies like extended hours and strict office mandates to make employees leave voluntarily, while hiring cheaper replacements on the side,” he defined.
Mr. Menon added that automation is accelerating this development. “Longer hours are not the answer. The future belongs to organisations that invest in skill-building, purposeful work, fair compensation and respect for work-life integration, not those that demand more time for marginally more pay.”
Genpact has been contacted for remark. The story will probably be up to date as soon as a response is acquired.
Published – June 14, 2025 06:43 pm IST
