To make it simpler for customers to book train tickets and avail of different train-related providers by way of the Indian Railways Catering and Tourism Corporation (IRCTC) platform, Indian Railways affords an AI chatbot referred to as AskDisha 2.0. The chatbot affords customers a spread of providers like reserving tickets and getting refunds and it even gives crucial info.
Here’s every thing you must know in regards to the IRCTC’s AI chatbot.
What is AskDisha 2.0
AskDisha 2.0 often known as Digital Interaction TO Seek Help Anytime is a man-made intelligence and machine learning-based chatbot powered by CoRover.AI. The chatbot helps Hindi, English and Hinglish languages and is offered on each IRCTC’s cell app and website.
It facilitates a number of providers provided by the train ticket reserving platform equivalent to reserving tickets, checking PNR standing, cancelling tickets and extra utilizing easy instructions with AskDisha 2.0.
Apart from these, AskDisha 2.0 additionally helps voice instructions and affords customers the choice to entry the service utilizing voice instructions to entry the providers.
Services supported by AskDisha 2.0
- Book Ticket
- Check PNR Status
- Cancel Ticket
- Get Refund Status
- Change Boarding Station
- Check Booking History
- View E-Ticket
- Download ERS
- Print & Share E-Ticket
How to entry AskDisha 2.0
- AskDisha 2.0 is offered on IRCTC’s website in addition to cell app.
- To entry it, open the official
IRCTC website - Look for AskDisha 2.0 brand on the backside proper nook of the house web page
- Enter the mandatory details or just begin typing your question within the textual content field under
- Alternatively, you can additionally click on on the ‘microphone’ icon to talk your command.
- To use AskDisha 2.0 on your telephone, obtain the IRCTC Rail Connect app on your smartphone
- Look for AskDisha 2.0 icon and begin typing or talking your question.