Indian Railways Launches RailOne App as a Unified Platform for Ticket Booking and Other Services

The Ministry of Railways launched the brand new RailOne app on Tuesday. The launch of the superapp was flagged off by Minister of Railways Ashwini Vaishnaw. It is claimed to be a one-stop store which consolidates the ministry’s public-facing companies into a single platform, providing companies such as reserved ticket reserving, PNR enquiries, ticket refund requests, and ordering meals on trains. The RailOne app is out there on each Android and iOS gadgets and is the ultimate construct of the SwaRail app that was launched in beta in February.

RailOne Superapp Features

The RailOne superapp has been developed by the Centre for Railway Information Systems (CRIS) and is out there as a free-download on the Google Play Store and the App Store for Android and iOS gadgets, respectively. Although Indian Railways has completely different apps below its umbrella for particular companies, the brand new superapp consolidates them into one platform.

With the RailOne app, customers can e book reserved, unreserved, and platform tickets. They can even enquire about freight and parcel deliveries, observe the PNR standing, and test the coach place on a specific railway station.

The superapp additionally provides real-time practice monitoring. Users can get reside updates on anticipated arrival time, potential delays, and different vital data. This retains customers knowledgeable and helps them plan their journeys accordingly, as per the Ministry of Railways.

The superapp additionally provides entry to ‘Rail Madad’ to lift and observe complaints for fast decision, or submit suggestions with the Indian Railways. Further, meals ordering companies will also be accessed through the RailOne superapp to e book meals from companion distributors whereas onboard through the journey.

Apart from reserving tickets, RailOne additionally permits customers to request refunds for cancelled or missed journeys via the app. The app additionally comes with integration of R-Wallet, a digital pockets which can be utilized for handy cost for companies used through the app.

As per the ministry, it has multi-lingual assist and allows login through a single sign-on (SSO) system. The latter means the person’s RailOne credentials can be utilized to log in to different apps like IRCTC RailJoin and UTS Mobile App. Users can login through a number of strategies like biometric authentication or m-PIN.