Outlook Down? Microsoft Working on Fix After Thousands of Users Report Issues Accesing Outlook Emails

Microsoft’s Outlook is at the moment down for a number of customers globally, and the firm has acknowledged that there’s an ongoing challenge that’s impacting entry to its electronic mail service. Users have reported that they’re unable to entry emails through Microsoft Outlook on the net, the official Outlook app for iOS and Android, and the Outlook app for Windows and Mac computer systems. The firm says the problem is said to its mailbox infrastructure, and it’s already working on making use of a repair to resolve the continued outage.

Microsoft Applies Fixes in Attempt to Restore Access to Outlook Email Service

Users started reporting points with accessing Outlook on Thursday, through the downtime tracker Downdetector. At the time of publishing this story, there have been over 800 reviews from customers stating that they didn’t have entry to the service. The tracker additionally revealed that 62 % of customers mentioned they have been unable to log into their Outlook account, whereas 34 % of customers couldn’t entry the web site.

Several customers reported points accessing Outlook on Thursday
Photo Credit: Screenshot/ Downdetector

Microsoft has already acknowledged the continued technical challenge affecting a number of customers. The firm’s service well being standing web site signifies the Outlook electronic mail service is affected by “service degradation” and the newest replace from Microsoft says that some customers are unable to entry Outlook through “any connection methods.”

The firm has additionally confirmed that the outage has impacted connections produced from the Outlook web site, the Outlook apps for smartphones, and the Outlook app for computer systems. The outage impacts Microsoft’s Outlook service for customers, however not the Microsoft 365 service for enterprises.

Microsoft says it’s working on resolving the outage
Photo Credit: Screenshot/ Microsoft

In order to sort out the continued Outlook outage, Microsoft says it’s within the course of of making use of configuration modifications and restarting parts that have been impacted as a result of outage. It can be performing different validations, to examine the configuration of authentication parts associated to the e-mail service.