Dairy merchandise require cautious packaging and storage or there may very well be a danger of spoilage. On July 17, 2024, an X (previously Twitter) consumer expressed his disappointment with the Amul protein buttermilk carton he had ordered from the “Amul web site”. As proven within the photographs and movies posted by the X consumer, Gajender Yadav (@imYadav31), the packaging was stuffed with a number of tiny white worms. The shopper added, “Nearly half of the packets have been opened/torn and buttermilk was already rotten. Extraordinarily unhealthy scent was coming from the buttermilk.” The put up has gone viral on social media. Amul has responded and apologized for a similar.
Elevating the criticism, the consumer wrote, “Cease Shopping for merchandise from @Amul_Coop web site. Hey, Amul you’ve despatched us WORMS alongside together with your protein buttermilk. I’m writing to precise my deep dissatisfaction after discovering worms within the buttermilk I bought not too long ago. This expertise was extremely disappointing and has raised critical issues concerning the high quality and security of your merchandise,” including, “I’d admire your immediate consideration to this matter in order that different prospects may be saved from this. Kindly rectify the matter.”
🚨 Cease Shopping for merchandise from @Amul_Coop web site 🚨
Hey Amul you’ve despatched us WORMS alongside together with your excessive protien buttermilk.
I’m writing to precise my deep dissatisfaction after discovering worms within the buttermilk I bought not too long ago. This expertise was extremely….. pic.twitter.com/vmLC4rp89z
— Gajender Yadav (@imYadav31) July 17, 2024
Sharing screenshots of an electronic mail criticism, he wrote, “I’ve despatched an electronic mail as properly attaching all proof and requested them to gather by right this moment for his or her testing. I do not need any false accusation from @Amul_Coop later.”
I’ve despatched an electronic mail as properly attaching all proof and requested them to gather by right this moment for his or her testing. I do not need any false accusation from @Amul_Coop later.https://t.co/QpWL9fhZJQpic.twitter.com/Za6yN4mPDh— Gajender Yadav (@imYadav31) July 17, 2024
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Amul responded to the criticism, issuing a refund and apologising for his or her mistake. “Somebody from the Amul Kanpur workforce known as and apologized for this. They’re issuing a refund and have been sending the product once more. I’ve stated NO FOR REPLACEMENT. They’ve accepted their mistake and requested me to throw these containers. As per them, they’re placing issues on the dispatching workforce. He stated dispatching for (the product) was delayed and that may have affected this. To your info ORDER WAS DELIVERED IN 10 DAYS…..my query is why did they take a lot time…..why did this case come up…..who will probably be accountable if one thing occurs to the shopper due to their negligence.”
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Some1 from Amul Kanpur workforce known as and apologized for this. They’re issuing refund and have been sending the product once more. I’ve stated NO FOR REPLACEMENT. They’ve accepted their mistake and requested me throw these containers.
As per them they’re placing issues on dispatching…— Gajender Yadav (@imYadav31) July 17, 2024
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As per the replace shared by the consumer, the product grew to become infested with worms as a result of a delay from Amul’s “logistics workforce/companion”. The shopper defined in one other tweet, “Name acquired from Amul Head Workplace, Gujarat. They’re SORRY FOR THE INCIDENT. They’ve checked the timeline and as per them…..this occurred due to a delay from their logistics workforce/companion. They’ve assured me that they’re taking this incident very severely.”
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Name acquired from Amul Head Workplace, Gujarat. They’re SORRY FOR THE INCIDENT. They’ve checked the timeline & as per them…..this occurred due to delay from their logistics workforce/companion. They’ve assured me that they’re taking this incident very severely— Gajender Yadav (@imYadav31) July 17, 2024