Cuddalore restaurants too shun Swiggy, Zomato; switch to Tamil Nadu-based food delivery platform Zaaroz

Ending ties with on-line food aggregator giants comparable to Swiggy and Zomato, the Cuddalore District Hotel Owners Association has now joined fingers with homegrown food aggregator, Zaaroz, for door delivery of restaurant food to clients.

Most of the restaurants within the district stopped receiving food orders from the favored aggregators from Monday (September 1, 2025) and have now moved to Zaaroz, which solely receives subscriptions from the eateries on a monthly-basis. 

Incidentally, in July, restaurants in Namakkal onboarded the Zaaroz platform that gives varied advantages to restaurants, clients and delivery executives.

A spokesperson of the Cuddalore District Hotel Owners Association stated clients in addition to restaurants had been badly hit by pointless costs levied by the favored food aggregators. Issues like heavy fee demanded by food aggregators apart from heavy reductions being supplied to clients with out the data of the hoteliers had created an environment of distrust between hoteliers and their clients.

Initially, a majority of the restaurants entered into partnership with the food aggregators. But the fee costs steadily elevated to 20 to 30% since then to the purpose the place it was now not worthwhile to do enterprise with them. Several eateries obtained hefty payments to the tune of ₹2 to ₹3 lakh monthly and had been compelled to shut down their companies. An evaluation of billing revealed that restaurants had been incurring losses. Taking this into consideration, the affiliation determined to disassociate itself with these on-line aggregators and assist Chidambaram-based Zaaroz.

How does Zaaroz work?

Zaaroz is at the moment working in over 50 places (tier 2, tier 3) in Tamil Nadu and has 5,000 distributors within the platform serving 8 lakh clients.

Screengrab of Zaaroz cell software
| Photo Credit:
Google Play

Ram Prasath, founder and CEO of Zaaroz stated the delivery startup solely receives month-to-month subscriptions from restaurants in Cuddalore. “As many as 75 food joints have on-boarded with us in Cuddalore. Small eateries have to pay ₹1,500 and 18% GST every month while restaurants should pay ₹3,000 with 18% GST every month to the company,” he stated.

Mr. Ram Prasath who began Zaaroz in 2019 earlier had an extended stint within the Information Technology sector in Singapore earlier than he began his personal delivery software. The firm is at the moment increasing to different cities and planning to open up operations in Theni and Perundurai in every week’s time.

“We follow a transparent model with benefits for customers, restaurants and the delivery executives. The delivery app is made for sustainable business growth. Presently, the company provides electric bikes to its executives and provides ₹2 per km as petrol expenses for those who are yet to receive the electric bikes,” Mr. Prasath added.